Randy NG

Randy NG is an operations specialist who develops organized sports programs and manages compliant seafood import operations. Based in Flushing, NY, he combines hands-on event coordination experience with understanding international trade and regulatory requirements. His expertise focuses on designing efficient systems and automation processes that create reliable operations, smooth participant experiences, and consistent results across all his work. He began his professional journey by managing alum programming at his alma mater, where he planned and executed major university events such as homecomings, award galas, themed dinners, and fireworks celebrations. This early role exposed him to large-scale logistics, time management, stakeholder coordination, and contingency planning. These experiences gave him the foundational skills to manage complex projects requiring precision and structured communication. After his tenure in higher education, he transitioned into international sales within the health and wellness sector. His work focused on market expansion across Asia, where he developed regional strategies and tailored product messaging to meet local regulations and cultural preferences. This position allowed him to gain experience in cross-border operations and taught him how to align business goals with regulatory frameworks while maintaining efficiency and clarity in execution. In his later career, he became a key contributor to designing and managing event-related programs across multiple facilities. He works closely with instructors to convert technical instruction into clear, practical systems that promote engagement and skill development. His process includes building event schedules, structured communication frameworks, and contingency plans to ensure events are carried out smoothly and on time. Each system he implements is designed for scalability, allowing programs to expand without losing consistency or quality. He manages event operations focusing on fairness, transparency, and communication. He designs leveling systems that help participants progress while maintaining structure and accountability. He also uses digital tools to manage memberships, bookings, and schedules, providing real-time communication channels between staff and participants. These tools support efficiency and accuracy in day-to-day operations. Automation plays a significant role in his management style. He uses systems such as Brevo (formerly Sendinblue), Zapier, Shopify, and Google Workspace to automate confirmations, reminders, surveys, and post-event follow-ups. For example, a registration through Shopify can automatically trigger a sequence of communications that continue through each stage of the participant experience. This automation improves consistency while minimizing manual tasks. Beyond events, he manages seafood import operations with careful attention to compliance and quality control. His responsibilities include vendor selection, purchase order management, shipment tracking, customs documentation, and delivery coordination. He specializes in value-added shrimp products such as EZ-Peel, Peeled & Deveined (tail-on and tail-off), and 6×4-lb commercial pack configurations. He ensures adherence to specific product standards for size, net weight, and packaging, maintaining consistency and quality throughout the process. Traceability and documentation form a core part of his work. He maintains detailed lot-level data to verify product origin and processing history, supporting food safety and regulatory compliance. He oversees temperature-controlled logistics, coordinating with warehouse teams to ensure cold chain integrity. His documentation aligns with Seafood HACCP and FDA import standards, ensuring compliance and readiness for customs review. He collaborates closely with licensed customs brokers to manage smooth clearance procedures and maintain accuracy in all regulatory submissions. He also applies structured methods to digital marketing, managing social media platforms like Instagram through organized content calendars, consistent visuals, and real-time updates from events and shipments. His content creation process includes reels, stories, and captions that strengthen engagement and promote brand reliability. He fosters a culture of structure, fairness, and continuous improvement. His programs are designed to support participants of all levels, providing clear guidance and feedback to encourage growth. Post-event evaluations are used to refine future programs and strengthen operational efficiency. Randy NG continues to create systems that deliver consistency, compliance, and quality across program operations and international trade management through structured planning, automation, and disciplined management.